Either to pick your grocery from Bin Dawood downstairs   or there is a single shop undergrounds where you can get eggs, cheese sandwiches or full meals 24/24 hours. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you and hoping to welcome you back at ZamZam Pullman and having the chance to better meet your expectations in the future, we promise to do our best and take the necessary arrangements to make your next stay a memorable one Insha'Allah. It is always a pleasure to receive positive feedback. The room i booked was Executive Suit Kaaba View but i didnt get the view which was shown in the picture, but i i think the view i got was Partially Kaaba view and the carpet of the room was not clean. It is always a pleasure to receive positive feedback. Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. In these unprecedented times I went to Makkah for Omrah after a long period of stoppage due to Covid 19. Priceline™ Guest Score [7.3 Good] 【 Pullman ZamZam Makkah Reviews 】 Read reviews by verified guests of Pullman ZamZam Makkah in Makkah. I was promised to be called back; but never fulfilled. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Carpet and Toilet fittings needs to be replaced as they are old. Check all reviews, photos, contact number & address of Hotel Pullman ZamZam Makkah, Mecca and Free cancellation of Hotel. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. 32-inch flat-screen televisions come with premium satellite channels. Pullman ZamZam Makkah: Project Engineer - See 1,776 traveler reviews, 841 candid photos, and great deals for Pullman ZamZam Makkah at Tripadvisor. Minor things has changed from the usual care they afford. I will share your review with our team. We will share your review with our team. Indeed, all negative points you have mentioned in your comments is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Pullman ZamZam Makkah, Mecca: See 1,766 traveller reviews, 840 photos, and cheap rates for Pullman ZamZam Makkah, ranked #13 of 635 hotels in Mecca and rated 4 of 5 at Tripadvisor. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Overall , it was an excellent residence as they always do in Pullman Zamzam !! more. Breakfast was good and service of Mr. Farooq was good. Mouse the duty manager who offered solutions and alternatives. We were so upset that we insisted to leave which was granted and paid back our balance. Thanks to everyone at the Pullman Zamzam Hotel. Does Pullman ZamZam Makkah offer any business services? Pullman ZamZam Makkah: Best staff - See 1,766 traveler reviews, 840 candid photos, and great deals for Pullman ZamZam Makkah at Tripadvisor. I do hope that you will look upon this breakdown in service as a one-off and not indicative of the customer care we wish to provide at all times. Many travelers enjoy visiting Kaaba (0.3 miles). I asked for refund for the difference of unseen Kaaba; he could not help in spite of admitting that Kaaba was obscured because the room is registered as Kaaba viewing. Better to go to a decent buffet either Raffle or Rotana  Rayhanna which is cheaper and better. Own or manage this property? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah and we are very pleased that you had enjoyed your stay it is always a pleasure to receive positive feedback. Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay. I booked online, as Accor member;  a presidential suite with 2 bedrooms, 2 bathrooms and spacious living area with what supposed to be Kaaba view for which I paid extra SR 200/ night to enjoy the view which was unfortunately masked by the very dirty glass and big operating cranes and other machineries which obscured the view. The staff speaks multiple languages, including English, French, Hindi, Arabic, Indonesian, and Finnish. What are some restaurants close to Pullman ZamZam Makkah? It is always a pleasure to receive positive feedback. Review collected in partnership with Accorhotels.com, Response from Ahmed BADR, Guest Services / Front Office at Pullman ZamZam Makkah. Only one tea bag. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, “An Excellent Hostility at unusual circumstances “. Ratings: Staff [8.6] - Cleanliness [7] - Location [7.6] Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, The Hotel has a good view to Alkaaba, very clean hotel, hygienic , staff are very helpful, I really Enjoyed my stay in this Hotel and I’d be happy to stay there again. Thanks to everyone at the Pullman Zamzam Hotel. Therefore your feedback is very invaluable to us. View deals for Hotel Pullman ZamZam Makkah, including fully refundable rates with free cancellation. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,759 traveler reviews, 838 candid photos, and great deals for Pullman ZamZam Makkah, ranked … Pullman Zamzam Madina recently opened its doors to offer unparalleled peace and a warm Arabic welcome for pilgrims to this holy sanctuary. Which room amenities are available at Pullman ZamZam Makkah? There are more places to choose from in the Mecca area. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Great Mosque of Mecca - Masjid al-Haram. I won't forget you, Dear Mr. Fahad, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Which popular attractions are close to Pullman ZamZam Makkah? ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. My wife asked for Cappuccino but was denied; not available. This is the version of our website addressed to speakers of English in the United States. Taxes and fees that are shown are estimates only. Please see our partners for more details. Meanwhile, We do apologize for any inconveniences may be caused during your stay, Indeed your comments in regards to the parking and room have been shared with the concerned department to rectify any shortfalls in service and expected service procedures will be reinforced as such this feedback is invaluable to continuously improve the quality of our services. Dear Mr. Saneer, As Salamu Alikom Wa Rahmatu Allah Wish you an accepted UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah, We are happy that you found our location is convenient for your stay as well as our services. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tried to book directly on the phone; reservation officer was not available. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. There are more places to choose from in the Mecca area. Loading Choose your preferred language. Dear Mr Abdulaziz, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Pores: - Nice location and view - Friendly and helpful staff starts with Mr. Ahmad Badr pre-arrival call through Receptionist Meshal Cones: - Small suites - Food quality requires improvement - Suite and Bathroom cleanness require serious attention - Bad odor in the suite - Some lights and A.C. controllers don’t work - Over consumed furniture - Difficult car accessibility around weekend checkout times, become impossible around Jomaa prayer time - Most expensive parking fees in Makkah SAR 230 ($+62) per day which wasn’t mentioned AT ALL! Are any cleaning services offered at Pullman ZamZam Makkah? Hotel Pullman ZamZam Makkah offers 1315 accommodations with minibars and safes. Luxury-minded guests enjoy the breakfast. There was a very big mosquito, full of blood, which I wondered how it could get through sealed glass windows; anyhow, I managed to kill after finishing with Ihram. Breakfast was supposed to  be buffet but was rather set choices with very poor and limited selections, very slow to respond, get the plates already cold, bread was very old and cold and no one is allowed to move or toast it! Luckily, I got help from Mr. in the room!!! Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Great Mosque of Mecca - Masjid al-Haram. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Accommodations offer separate dining areas and include desks. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. 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